Privacy Policy

This policy applies to all forms located on the website deepvision.cz and its subpages (e.g., contact form, inquiry form, material download form, or newsletter subscription form).
The personal data collected through these forms are processed for the purpose of contacting you and sending commercial communications, in accordance with the consent you have given.

1. Data Controller

The controller of personal data is DEEP VISION s.r.o., ID No. 27540065, registered office: Hlaváčkova 207, 530 02 Pardubice, e-mail: hello@deepvision.cz.
For questions regarding the processing of personal data, please contact the e-mail address listed above.

2. Purpose of Processing

The personal data you provide to us through the website forms are processed for the following purposes:

  • To contact you and respond to your inquiry, request, or material download.
  • To send commercial communications and information about our services and products.
  • To analyze the effectiveness of our communication.
  • To personalize the content of our messages.

3. Scope of Processed Data

We process the following categories of personal data:

  • Required: e-mail address or phone number, first and last name (depending on the form type).
  • Optional: organization name, interest preferences.
  • Technical: IP address and time of form submission (for security and abuse prevention).
  • Deliverability: information about e-mail opens and clicks (for evaluating deliverability and engagement).

4. Legal Basis for Processing

  • The processing of personal data for the purposes of contacting you and sending commercial communications is based on the consent granted by submitting the form (Article 6(1)(a) of the GDPR).
  • After this period, the data will be anonymized or deleted.
  • Email deliverability logs are retained for 12 months for analytical purposes.

5. Data Retention Period

  • We store the data for the duration of your consent or for as long as necessary to complete the communication, but no longer than 12 months after the last interaction.
  • After this period, the data will be anonymized or deleted.
  • Email deliverability logs are retained for 12 months for analytical purposes.

6. Data Recipients / Processors

We may share your personal data with our contracted processors who assist us in processing:

  • Provider of the email platform SparkPost EU.
  • Provider of the CRM system Relatoo CRM.
  • Provider of web hosting and technical website management.
  • Public authorities, where required by law.

We have concluded agreements with all processors to ensure the secure handling of personal data.

7. Data Transfers Outside the EEA

We do not transfer personal data outside the European Economic Area. Should such a transfer occur in the future, we will ensure an adequate level of protection in accordance with Article 46 of the GDPR.

8. Rights of Data Subjects

You have the right to:

  • Withdraw your consent to the processing of personal data at any time.
  • Request access to your data, as well as its correction or deletion.
  • Request restriction of processing.
  • Object to processing based on legitimate interest.
  • Request data portability (where processing is based on consent or a contract).
  • Lodge a complaint with the supervisory authority (Office for Personal Data Protection, www.uoou.cz).

Requests can be sent to hello@deepvision.cz. We will respond to your request within one month (in complex cases, the period may be extended by an additional two months).

9. Withdrawal of Consent and Unsubscription

You can withdraw your consent at any time by clicking the “unsubscribe” link in the footer of the email or by sending a request to hello@deepvision.cz. After withdrawing your consent, we will no longer use your data for sending commercial communications or for further contact.

10. Automated Decision-Making and Profiling

We do not carry out automated decision-making or profiling in the processing of personal data.

11. Data Security

We use technical and organizational measures appropriate to the level of risk, including database encryption, access rights management, backups, and contracts with data processors.

However, please note that no data transmission over the Internet is 100% secure.

12. Changes to This Policy

We may update this policy from time to time. You will be informed of any significant changes by email or on our website. Date of last update: October 20, 2025.